Growing old software program failure hobbles processing of tax returns, refunds
A pc outage on the Workplace of the State Comptroller has stopped the company from processing tax returns and refunds.
The outage was introduced on the comptroller’s web site.
Adam Abadir, a spokesperson for the company, stated the outage was the results of growing older laptop software program.
“Whereas Maryland taxpayers can nonetheless file their tax returns electronically, till these programs are restored, the comptroller’s workplace is unable to assessment data particular to tax filings,” stated Abadir. “The comptroller’s workplace apologizes to Maryland’s taxpayers for any inconvenience this short-term service outage has induced.”
He stated the issue was not the results of a cyber-attack or different malicious incursion.
“This outage underscores the pressing must modernize our programs — a key advice of the Comptroller’s Transition Staff — and beneath our new management, we’re redoubling our efforts to push ahead expediently to supply higher service to all Marylanders,” stated Abadir.
Since Monday, the state’s prime tax collector has been capable of settle for tax return filings electronically.
The software program drawback, nonetheless, is delaying the processing of tax returns, refund requests, and direct debit requests.
Abadir stated the delay is short-term and could possibly be resolved as early as Friday.
Thus far, the comptroller’s workplace has processed 1 million tax returns. In a typical yr, the company handles about 3.1 million returns.
